SMILE DIRECT CLUB WHITENING FULL

If a SmileDirectClub customer is not happy for any reason within the first 30 days of treatment, they can return their unused custom-made clear aligners, and all payments they've made for their aligners will be refunded.Īdditionally, as part of our Lifetime Smile Guarantee™, customers who have completed treatment and followed their treatment plan, but haven't achieved their desired smile, can contact us to have their treating doctor re-evaluate their results. We offer complimentary touch-ups, otherwise known as refinements and mid-course corrections, as necessary throughout treatment. SmileDirectClub has successfully helped more than 1.5 million people around the world get a smile they love.

But please note, you’re responsible for any shipping charges when returning your aligners. It’s that simple, and we’re that confident. If you’re past the initial 30-day window and are not happy with your treatment, you can also return your unused SmileDirectClub aligners for a prorated refund for all unopened and unused aligners. The 30-day time period begins the day your aligners are delivered to you and you've register them online in your account. If you’re within the first 30 days and you’re not happy for any reason, you can return your unused SmileDirectClub aligners, and all payments you’ve made for them will be refunded. We’ll refund the cost of your risk-free impression kit if your assigned dentist or orthodontist determines our clear aligners aren’t a fit for you.

SMILE DIRECT CLUB WHITENING FULL

If you decide SmileDirectClub aligners are not for you within the first 30 days, we’ll refund the full cost. Our 30-Day Money-Back Promise is designed to let you experience your aligners to ensure your satisfaction. Getting started with SmileDirectClub aligners is completely risk-free. Please note: You are responsible for shipping costs when returning aligners.Īfter treatment: As long as you replace your SDC retainers once every 6 months and wear them as prescribed, we’ll provide up to 1 aligner touch-up per year, at no additional cost. If you decide that clear aligners aren’t for you, outside of the first 30 days, you can still return your unused aligners for a prorated refund (based on the percentage of aligners returned unopened and unused). If it is, we’ll create and ship new aligners, at no cost to you. They will evaluate your treatment plan to determine if an aligner touch-up (more aligners) is necessary.

If you feel like something’s not right, or you’re not getting the results you expect, contact our Dental Care team. In the middle of treatment: Your regular virtual Smile Check-ins™ are designed to track your progress.

This 30-day money-back promise is part of our Lifetime Smile Guarantee™. Simply ship your remaining aligners back to SmileDirectClub. In the first 30 days of treatment: If you decide that clear aligners aren’t for you within the first 30 days of receiving them, we’ll provide a full refund (shipping costs not included). With our Lifetime Smile Guarantee™, if you feel your smile isn’t working out – during, or at any point after – treatment, we’ll make it right, at no additional cost to you. SmileDirectClub is committed to getting you the smile you’ll love, for life.

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